Privacy Policy

Effective April 2, 2026

1. Who We Are

Lighthouse Property Management & Realty, LLC ("Lighthouse," "we," "us," or "our") provides property management and real estate services in Jacksonville, Florida. This Privacy Policy describes how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

When you submit a form on our website, we collect:

  • Name
  • Email address
  • Phone number
  • Property address
  • Property type
  • Any additional information you provide in the message field

We also automatically collect standard web analytics data (pages visited, browser type, referring URL) through Google Analytics and Google Tag Manager.

3. How We Use Your Information

  • To generate and deliver your free rental analysis PDF
  • To respond to your inquiry about our services
  • To send text messages about your rental analysis and property management services, if you have opted in
  • To improve our website and marketing efforts

4. Text Messaging (SMS)

If you opt in to receive text messages, you consent to receive SMS messages from Lighthouse Property Management & Realty regarding your rental analysis and property management services. Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (904) 822-7661 or customerservice@jaxpm.com.

Your consent to receive text messages is not a condition of purchasing any property management services from us.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These include:

  • Essential cookies: Required for the website to function (e.g., form submissions).
  • Analytics cookies: Google Analytics and Google Tag Manager collect anonymized usage data such as pages visited, time on site, browser type, and referring URL. This data helps us understand how visitors use our site and improve our services.
  • Advertising cookies: Google Ads conversion tracking measures the effectiveness of our advertising campaigns. These cookies do not identify you personally.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include encrypted data transmission (HTTPS/TLS), secure third-party service providers, and access controls limiting who can view your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in delivering our services (e.g., CRM, email delivery, analytics)
  • As required by law or legal process

Text messaging originator opt-in data and consent are never shared with any third parties or affiliates for any purpose.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law.

9. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at customerservice@jaxpm.com or (904) 822-7661.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

Lighthouse Property Management & Realty, LLC
3018 Alvarado Ave., Jacksonville, FL 32217
(904) 822-7661
customerservice@jaxpm.com